“But, what if… it is possible?”

Name M. Delcour MScBA BEng
First name Miguel
Date of Birth 28 April 1975
Place of Birth Hilversum
Nationality Dutch
Sex male
Marital status married
Children Chloé (2011) & Sylvain (2013)
Address Pruisisch blauw 2
Zip code 2718 KL
City / Country Zoetermeer / the Netherlands
Phone +31621278277
E-mail address info@firminenterprise.nl
E-mail address (private) miguel@delcour.nl
URL www.firminenterprise.nl
URL (private) www.delcour.nl

As a strategist and Firm simplifier, I have an interdisciplinary focus. I am at my best in complex, new and/or changing (international) environments, because I like to simplify matters. By focussing on the professionalization of business management itself within both profit and non-profit, I also thrive within (politically) administrative environments. I quickly oversee complex issues and easily win people over to change by showing them the logic of behaviour, by which I provide sustainable and well-founded practical solutions instead of a thick management-report. With a high EQ my approach is professional and tactful, but always humane and with humour; i.e. good stakeholder management. I am strong both verbally and in written form and –as creative quick-thinker– come up with prompt specific decisions.

2005 – present: Firm simplifier | owner, Firm in Enterprise™.
Interim-management, consultancy, facilitation & coaching for profit and non profit.
As Firm simplifier I support firms in business management, strategy, change management and (financial) process management.

2008 – present: Marketing/Sales director & Concept creator | owner, Anniething®.
Import, sourcing and trade focused on Asia.
Elaborating (end) customer needs into promotional business concepts. Acquisition, sales and purchasing of demand-driven goods for the proposed concepts. Acquisition of sourcing orders for purchases in Asia. Produce DTP, graphical design and artwork for proposed concepts.

2019 – 2020:  Chief Executive, Royal Dutch Association of Printing and Allied Industries (KVGO).
Employers’ association printed media.
General management of the organisation, organisational renewal and the strengthening, renewing, connecting and representing the industry and -in particular- its members.

2011 – 2018:   Franchisee | owner, NationExpat.com.
Digital web-platform for expat-entrepreneurs in 80+ countries.
Concept creation, content and technique of the platform for BrazilExpat.com. Manage writers & ICT-team (1,5 FTE) and expand to BeneluxExpat.com. Realize strategy for franchise platform of 87 countries.

2010 – 2016:   General Manager | Co-owner, Firm2Find.
GPS solutions for global finding of people, pets and belongings.
Responsible for strategy, finance, ICT, legal, international sales, member (technical) R&D-team.
Strategy- and concept creation for global finding and realizing App2Find (>650k downloads).
Responsible for technical development Tool2Find, setup team of 6 people. Realization of an investment of € 150k, setup international distribution network, realization of B2C-channel (www.gpstrackshop.com).

2004 – 2005:   Organizational renewal consultant, MWP Advies.
Consultancy for businesses, government and healthcare.
Several consultancy projects.

2017 – present:        Chairman of the Association for Craft Bookbinders.
2017 – present:        Start-up coach, Qredits Microfinancing the Netherlands.
2017 – present:      Executive Board-member and Treasurer Dutch Montessori Association.
2016 – present:      Treasurer VVD Region ‘Zuid-Holland’ (Dutch Liberal Party).
2019 – 2020:    Steering Committee Member Intergraf.
2019 – 2020:    Working Group Member Social Dialog Intergraf.
2019 – 2020:    Treasurer Stichting A&O Fons Grafimedia.
2019 – 2020:    Member of the employers’ council, PGB Pensioendiensten.
2017 – 2017:      Lecturer International Business, Marketing & Business coach (parttime) EuroCollege Management School.
2016 – 2019:      Chairman Selection Committee Advisory Council Social Domain Zoetermeer.
2015 – 2015:           Chairman of the supervisory board Nostram foundation.
2015 – 2016:           Secretary Firm2Find investment cooperation.
2013 – 2013:           Chairman Committee VVD-election program council 2014-2018.
2013 – 2013:           Chairman of the supervisory board Aisa NU health foundation.
2012 – 2012:         Member campaign team Ard van der Steur, member of the Duch Parlement, as from 2015 Minister of Justice.
2011 – 2015:            Chairman of the supervisory board Clementia Health Group, The Hague. (Chairman since May 2013).
2010 – 2011:           Member strategic campaign-team VVD City Council elections Province ‘Zuid-Holland’.
2009 – 2010:          Campaign manager Municipal elections VVD Zoetermeer (Dutch Liberal Party).
2008 – 2015:          Thesis supervisor for (international) students of IVA-Driebergen Business School.
2008 – 2014:          Lecturer International Business (part-time) 3rd year students IVA-Driebergen Business School.
2008 – 2008:         Lecturer Logistics & Workflow management, Staf & Kader – Stivako
2007 – 2016:          Chairman VVD Zoetermeer (Dutch Liberal Party) (Chairman as of 2010).
2007 – 2010:          Committee Member at Economic Committee VVD (Dutch Liberal Party).
2007 – 2007:          Lecturer Economics, Logistics & Management – Stivako.
2006 – 2016:          
Chairman Selection Committee ‘WMO Participation Committee’ of the Municipality Zoetermeer.
2006 – 2008:         Member of the advice Committee SHS (tenant association).
2003 – 2006:         Member of the Supervisory Board Stadswonen Rotterdam (stopped due to emigration).
2002 – 2003:         Chairman of the Council meetings SHS (tenant association).
2001 – 2002:          Founder / treasurer for SHS (tenant association).
2000 – 2003:         Chairman Pressure Group ‘Schouders van Zuid’, tenants student / guesthouse.
2000 – 2003:         Caretaker for housing complex ’t Leidsche Veem & International Guesthouse Rotterdam.
1997 – 1998:           Chairman of the Study Union ‘Corps ’87’.
1997 – 1998:           Member of the Advisory Board Small Enterprise ‘Plexilon’.
1995 – 1996:           General Manager / Founder Small Enterprise ‘G.L. Graphics’.

2016:               Executive Chartered Business Strategist, Canadian Business Strategy Association (ECBS).

2000 – 2003:   Business Administration, RSM Erasmus University (MScBA).
Major: Strategic management. Minor: International wheeling & dealing.
Minor: International wheeling & dealing.
Thesis: “Reviewing the Resource Allocation Process of Strategy”.

1996 – 2000:   Industrial Engineering, Avans University Tilburg (BEng).
Major: Marketing.
Internship: Hangzhou CRON Industrial & Trading Co.,Ltd., China.
Thesis: “De kranten samendrukken”, PcM Uitgevers NV, Rotterdam.

1996:               Young Enterprise Europe Examination, University of Oxford (graduated).

1992 – 1996:   Printing techniques and allied trades, Media College Amsterdam (graduated).
Internship: Buhrman – Tetterode, Amsterdam.

1987 – 1992:   High School, Alberdingk Thijm College Hilversum (graduated).

“Meet Miguel Delcour, the chief executive of KVGO” (Intergraf, 02-01-2020)
“Folderruzie verspreidt zich als olievlek over het land” (Distrifood, 14-12-2019)
“Kennismaking met de nieuwe KVGO directeur” (Printmedianieuws-site 25-01-2019)
“Miguel Delcour volgt Fons Bakkes op als directeur” (Kernn 18-12-2018)
“Een nieuwe voorzitter!” (Handboekbinden dec. 2017)
“Nieuw ambachtelijk elan voor het handboekbinden” (Printmedianieuws-site 17-12-2017)
“Nieuwe voorzitter Stichting Handboekbinden” (Graficus-site 13-12-2017)
Aanval op Europa” (Graficus, January 2014).
“Automatisering staat niet op zich” (Graficus, December 2009).
“Prijzen drukken in het Verre Oosten” (Print Matters, November 2008).
“Chinese druk neemt toe” (Graficus, November 2008).
“Het onbesproken gevaar, China’s organisatorische (r)evolutie” (Graficus, July 2006).
“Direct mail is verspilling” (Graficus, June 2006 & Grafisch Nieuws (Belgium) September 2006).
“Liegen dat het gedrukt staat” (Graficus, April 2006 & Grafisch Nieuws (Belgium) October 2006).
“Chinese voet tussen de deur”
(Graficus, March 2006).
“Van communisme naar concurrentie” (Graficus, March 2006).
“De klein offsetdrukkerij als volcontinubedrijf”
(Pers, no. 16, year 12, 1999).
“Elk jaar spitsroeden lopen bij de baas”
(Pers, no. 10, year 12, 1999).
“Stage-ervaring in het buitenland: ‘Bericht uit China’”
(CorpsCourant, no.2, year 7, 1999).

All publications can be found here.

2018:               Training legal and financial conditions EU-subsidy Horizon 2020, Netherlands Enterprise Agency.
2013 – present:  Emergency Response Officer (ERO).
2013 – present:  First-aider for Baby’s and Children.
2014:               Licensed forklift driver (German-) (max. 2,5 ton).
2012:               Press/media-training for politician, Parliamentarian Ard van der Steur.
2010 – 2019: Registered Lecturer, Registration for the Centre for Post Initial Education the Netherlands.
2010:               Vocal training / voice-coaching for optimal usage of the voice.
2009:               Executive training course ‘Political Skills’, Haya van Somerenstichting.
2008:               1st Prize ‘Best Debater’, ‘Debate on a higher level’, Dutch Debate Institute.
2008:                Course ‘The view of Process management’, Koss Institute.
2008:               Workshop “Mergers, the inadequacy of consultants”, Ooa.
2007:               Course ‘Discussion techniques, Meeting techniques & Liberal values’, Haya van Sommerenstichting.
2007:               Workshop ‘Creator’, New Shoes Today.
2006:               Workshop ‘Facilitating in different styles’, IAF-Benelux.
2005:               Master class ‘Doing Business in China’ Prof. dr. G. Redding.
2004:               Master class ‘Operations Management’ Ir. J.M. van de Wiel.
2000:               Retailers certificate.

English, fluent
German, adequate
Mandarin, basic and studying

ICT knowledge:  Windows | Mac OS | iWork | MS Office (specifically Excel) | Exact: E-Finance & E-Project | Exact Online | Merses | Corsa | Peoplesoft | iTaskX | Photoshop | Illustrator | Magister | Mindjet MindManager | Achievo | Skype | iMovie | WordPress | Youtube | Afas

General: blogger | family man | news junk | politic nerd | culinair sensualist | docu- and filmfreak | social media expert | photo- and vlog-editor| managementbook reader | logic-lover | inspirator | simplifier

References and project details

Available upon request.

Skills overview

Skill Experience in years   Skill Experience in years
Coaching 12 Marketing management 11
Change management 15 Operations Management 20
Consultancy 20 Politics 13
Financial management 13 Process management 16
Firm simplification 14 Project management 16
General management 9 Trainer / lecturer 13
Interim management 12 Speaker 13
International Business 20 Strategic management 20

 MNC, Large-scale enterprise and SME:

Interim General Manager EMEAR – CRON Europe GmbH
Strategy consultant – 20one productions.
Consultant and coach business administration, marketing & strategy – Notebooktotaal.nl.
Process consultant product-development – Plato PC & Tellamessage
Facilitator and trainer workshop ‘New creativity for chances and changes’ – Dravik group
Mediator employment contract – Rodin Dental Clinic
Keynote speaker and innovator district meeting industry organization – KVGO
Trainer Theory of Constraints – Thieme Group
Supervisor company takeover – Toko Yip
Journalist for various magazines concerning doing business in/with China for the printing industry – Graficus
Consultant Strategy & marketing for media & publishing – GlobalDutch
Interim Project Leader ISO certification – KOAC-NPC
Developer digital business game – MWP Advice
Project Leader analysis of logistic processes of article flows – Westland Orthopaedics
Project leader development of a software package for formation calculation – MWP advice
Researcher combining production processes – PCM Uitgeverij, Dagbladunie
Consultant Process Optimalization – HOFI Furniture (China)
Organizational advice, process supervision, CE- description and international sales – CRON (China)
Scenario advice concerning strategic options – Schut Superflex

Educational institutes, Consulting and Research firms:

Treasurer – Dutch Montessori Association.
Lecturer International Business & Marketing, Business coach – EuroCollege
Feasibility study and funding invention new combustion engine ‘No Stroke Engine’.
Interim Project Controller – ROC Zeeland.
Participant IPC3 (Innovation Performance Contract) – World of Papier & Firm in Enterprise™.
Lecturer Successful coaching – Institute for Financial Management, Rotterdam University.
Lecturer International Business, (IVA University Driebergen) Institute for Automotive & Management
Lecturer Operations Management, Mini-master, Business School Nederland
Motivator and guest lecturer Career Seminar, Grafisch Lyceum Utrecht / Avans University.
Lecturer Culture, Quality & Creativity, Business School Nederland.
Lecturer Logistics & Workflow Management, Staff & Executive, Stivako.
Guest lecturer Operations Management at Grotius pre-university, Delft.
Interim manager Process Design, Shared Service Centre & reorganization, ROC Zadkine.
Lecturer Economics & Logistics, Media Management, Stivako.
Translation and improvement of MBA-course Operations Management, MJK Instituutti.
Guest lecturer “Marge does matter” – Avans University.

Healthcare Institutes:

Developer and Consultant of Financial and Management Information Systems – Blijfgroep
System developer of a Reporting system – Women’s Refuge Zaanstreek, Flevoland & Amsterdam
Trainer public tender – Mee Twente
Consultant and Facilitator Financial Quarterly Reports – Women’s Refuge, Flevoland & Amsterdam
Consultant and Facilitator Waiting Lists & Quarterly Reports – Women’s Refuge Amsterdam
Project Leader Reorganization Output Funding – Women’s Refuge Amsterdam
Developer Cost System – SMO Breda & Valkenhorst
Developer Financial Calculation Model – SMO Breda & Valkenhorst
Project Leader and Consultant Implementation Output Funding AWBZ (health law) – SMO Breda & Valkenhorst.
Developer and Trainer Course Internal Auditing HKZ – RAV AZG (ambulance service)

Corporations, Foundations, Associations Alliances, NGO’s & not-for-profit:

Consultant renewal of organisation structure – Dutch Montessori Association.
Researcher and participant sounding board NDiV trade agreement – Syntens & KVGO.
Keynote speaker at formal signing of the NDiV trade agreement – Syntens & KVGO.
Speaker workshop: “Doing business in China: especially now!” – CoC Rotterdam & Guanxi.nu.
Consultant to the Supervisory Board – Stadswonen.
Consultant Strategic Vision – GTSC (Printing Technology Study Club).
Guest speaker “Adapting to Globalization” – GTSC (Printing Technology Study Club).
Consultant & respondent Supervisory Board – Stadswonen.
Process manager and consultant Supervisory Board and Board of Directors – Stadswonen.
Facilitator, Speaker and Debate chairman “Doing business in and with China” – CMBO.
Guest Speaker “Globalization in relation to China” – GTSC (Printing Technology Study Club).
Facilitator and consultant strategy conference – Refugee Foundation Delft.
Developer and facilitator Work Conference strategic vision development – POB group.

(Local) Government:

Chairman selection committee “Social Domain committee” – Municipality Zoetermeer.
Debate chairman and organizer of a political café with Hans Spekman – VVD / PvdA
Debate chairman and organizer first public and media show of Prime Minister Mark Rutte (VVD) after renegotiation.
Debate chairman and organizer national debate top-5 candidates – 5 largest parties VVD, PvdA, CDA, D66 & SP.
Debate chairman and organizer of a political café with Jeanine Hennis Plasschaert – VVD
Debate chairman and organizer of a political café with Mark Harbers – VVD
Debate chairman and organizer of a political café with Ard van der Steur – VVD
Debate chairman for the Top Candidate’s Debate European Elections 2009 – CDA/PvdA/VVD
Facilitator Future Outlook of the municipality of Zwijndrecht
Facilitator PR & communication conference for a political organization the Netherlands
Financial consultant and scenario advice for project History Canon – Anno foundation
Chairman selection Committee “WMO participation Committee” of Zoetermeer
Consultant, panel chairman and organizer of a politic debate of the (Dutch) Lower Chamber – Groen Links Leiden
Debate chairman and organizer of a political debate between Sharon Gesthuizen & Charlie Aptroot – SP / VVD
Debate chairman and organizer of a political debate between Jan Pronk & Onno Hoes – Pvda / VVD
Debate chairman and organizer of a political café with Mark Rutte – VVD
Debate chairman and organizer of a political debate between Chantal Gill’ard en Arend Jan Boekestijn – PvdA / VVD
Consultant, facilitator and policy writer – GGD Nederland (Public Health Service)